Terms of Service
Effective date: June 5, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, reports, tools, and services (the “Services”) provided by Shield Partners LLC (“Shield Partners,” “we,” “us,” “our”). By accessing the Services, requesting an energy report, or scheduling an assessment, you agree to these Terms. If you do not agree, do not use the Services.
1. About Our Services
Shield Partners provides residential energy analysis and informational reports and facilitates introductions and appointments between homeowners and independent third-party solar installation providers. Our reports and estimates are informational only. We do not install equipment and are not a party to any agreement you may enter into with an installer or financing provider.
2. Eligibility
You must be at least 18, a U.S. resident, and have legal authority to enter into these Terms and to request services for the property in question. You represent that the information you provide is accurate.
3. No Professional Advice
Our reports, projections, and information are general estimates for informational purposes only and are not financial, legal, tax, engineering, or other professional advice. Consult qualified professionals before making decisions. Any rates, savings, or system specifications are estimates and are confirmed, if at all, only through a separate agreement with an installer.
4. Estimates and Projections
Our reports rely on information you provide and on assumptions about utility rates, usage, weather, and equipment that change over time and are outside our control. Forward-looking figures (projected bills, rate trajectories, potential savings) are estimates, not guarantees. Actual results will vary. We do not guarantee any particular rate, savings, or outcome.
5. Third-Party Installers and Products
Any solar system, power purchase agreement, lease, loan, or other product you obtain is provided by an independent third party, not by Shield Partners. That agreement is solely between you and the third party. We do not control, endorse, or warrant third-party products, pricing, workmanship, or conduct, and your dealings with them are at your own risk.
6. Communications Consent
If you provide your phone number and check the applicable consent box, you agree that Shield Partners and its installation partners may contact you at that number by phone call and text message — including using automated dialing or messaging systems — for purposes that include scheduling, confirming, rescheduling, or following up on your appointment (including contacting you if you cancel, reschedule, or miss an appointment), responding to your request, and sending marketing or promotional messages about our services and those of our installation partners. Consent is not a condition of any purchase. Message and data rates may apply and message frequency may vary. You may opt out of marketing and other text messages at any time by replying STOP. Our handling of your information is described in our Privacy Policy.
7. Your Responsibilities
You agree to provide accurate information, use the Services only for lawful purposes, and not misuse or attempt unauthorized access to the Services.
8. Intellectual Property
The Services and their content are owned by or licensed to Shield Partners and protected by law. We grant you a limited, personal, non-transferable license to use the Services for your own evaluation. No copying, distribution, or derivative works without our written consent.
9. Disclaimer of Warranties
The Services are provided “as is” and “as available,” without warranties of any kind, express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant the Services will be uninterrupted or error-free or that any estimate will prove accurate.
10. Limitation of Liability
To the fullest extent permitted by law, Shield Partners and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits, savings, or data, arising from your use of the Services or any third-party product. Our total aggregate liability for any claim will not exceed one hundred U.S. dollars ($100).
11. Indemnification
You agree to indemnify and hold harmless Shield Partners and its officers, members, employees, and agents from claims, damages, liabilities, costs, and reasonable attorneys’ fees arising from your use of the Services, your violation of these Terms, or your dealings with any third party.
12. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Subject to Section 13, the state and federal courts in Maricopa County, Arizona have exclusive jurisdiction.
13. Dispute Resolution; Arbitration and Class-Action Waiver
Any dispute relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and Shield Partners waive any right to a jury trial and to participate in a class or representative action. If this Section is found unenforceable, the remainder of the Terms remains in effect.
14. Changes to These Terms
We may update these Terms; changes take effect when posted with an updated effective date. Continued use after changes constitutes acceptance.
15. Severability; Entire Agreement
If any provision is unenforceable, the rest remains in effect. These Terms and our Privacy Policy are the entire agreement regarding the Services.
16. Contact
Questions: Shield Partners LLC, 4539 N 22nd St Ste N, Phoenix, AZ 85016.